Lambros ERA Website Privacy Policy |
Lambros Real Estate operates the web site at lambros.com
("Site"). We respect the privacy of each user of the Site (referred
to as "you" or "a user"), whether you are just beginning
your real estate search or have previously visited our Site. We realize that
you may be currently be in the information gathering stage and may not be ready
to open up about who you are or what your needs are at this time. Be assured this is perfectly ok and that
Lambros Real Estate ERA will completely respect your online privacy.
This Privacy Statement gives you
specific information about how we protect your privacy, how we treat
information we collect on the Site that identifies an individual user
("Personal Information"), and how we use aggregated information.
BY REGISTERING FOR OR USING THE
SITE, YOU SIGNIFY YOUR ACCEPTANCE OF THIS PRIVACY STATEMENT. IF YOU DO NOT
AGREE TO THIS PRIVACY STATEMENT, YOU CANNOT USE THE SITE. We reserve the right to modify this Statement at any time
by posting a notice on the Site's home page. (If we consider it appropriate, we
may also provide additional notice of significant changes.) Your use of the
Site after the date of the last modification listed at the beginning of this
Privacy Statement indicates to us that you agree to the changes.
Location of Servers and Transfer of
Information to the United States
The Site is hosted by servers in the
United States. If you are located outside of the United States, your Personal
Information will be transferred to the United States. By submitting your Personal
Information, you consent to its transfer to the United States and to its
storage, processing, and use there in accordance with this Privacy Statement.
Scope of this Privacy Statement
- Collection and Use of Your Personal Information
We collect
your Personal Information on the Site in order to enhance the services we offer
you. We collect Personal Information from you only when you voluntarily submit
it in order to obtain certain services or information, including (A)
registrations for special communications, such as saving a search for you and,
but only if you request it, sending you new listings that fit the profile of
your saved search; (B) requests to find a property and to find a sales
associate or relocation specialist; (C) requests to contact us; (D) requests to
receive periodic service offerings; (E) requests to email a listing to a
friend; (F) applications for employment; and (G) inquiries about franchising
opportunities.
Requests
to Find or List a Property and to Find a Sales Associate
If you
submit a request through this Site to find or list a property or to find a
sales associate (including a relocation specialist), you will be asked to
provide Personal Information and we refer this information to sales associates
to respond to your request. For example, if you ask that we list your property
or if you ask to see more listings in a given area, you will be directed to a
sales associate in that area.
Contacting
Us
If you
contact us, we collect Personal Information, which is retained or referred to an sales associate depending on the nature of your inquiry.
If you are looking for a property or a sales associate, it is referred to a
sales associate; if your inquiry or complaint requires a response from us, it
is referred to the appropriate department for research and a response. The
information we collect is not used in any other way and is not retained after
one year.
Refer
a Listing to a Friend
If you
choose to send a listing to a friend, you will be asked to provide the friend's
name and email address in order to personalize the email and to send the email.
We store this information for one year, and the information is used to send the
one-time referral email and for statistical reporting
purposes only.
Employment
Inquiry
If you are
seeking employment, you will be asked to provide Personal Information about
yourself. We refer this information to our offices in the geographic area in
which you live.
- Collection of Non-Personal Information
Even if
you do not send us any Personal Information, we collect information about how
you use our site ("Non-Personal Information"). This information
cannot be used to identify you personally and is explained in more detail below
under "Non-Personal Information".
Cookies
A cookie
is a small data file, often including an anonymous unique identifier,
that is sent from a web site's computer and stored on your computer's
hard drive. Use of cookies is common on the Internet. A web site can send its
own cookie to your browser if your browser's preferences allow it, but (to
protect your privacy) your browser permits a web site to access only the
cookies it has already sent to you, not the cookies sent to you by other sites.
You can configure your browser to accept all cookies, reject all cookies, or
notify you when a cookie is sent. (Each browser is different, so check the
"Help" menu of your browser to learn how to change your cookie
preferences.) You can reset your browser to refuse all cookies or indicate when
a cookie is being sent. But if you refuse cookies, some parts of the Site will
not function properly and may not provide services or information you have
requested. For example, without cookies, we will not be able to provide you
with searches that you have asked us to save.
Non-Personal
Information
Like many
sites, we obtain Non-Personal Information such as IP (internet protocol)
addresses, browser types, the name of your ISP (internet service provider),
information about where a user comes from before arriving at our Site, what
pages a user visits, the order of those pages, and the amount of time spent on
each. A vendor performs this service for us by sending a cookie to gather this
information, compile it, and report to us. We use Non-Personal Information to
customize the advertising and content you see, improve our services, conduct
research, and provide anonymous aggregated reporting for internal audits and
third-parties.
Advertising
Networks
We send to
your web browser some of the advertisements you see when you use our network of
web sites. However, we also allow other companies, called third-party ad
servers or ad networks, to serve advertisements within our web pages. Because
your web browser must request these advertising banners from the ad network web
site, these companies can send their own cookies to your cookie file, just as
if you had requested a web page from the web site. Please note that if an
advertiser asks us to show an advertisement to a certain audience (for example,
men ages 18-34) or audience segment (for example, men ages 18-24 who have
viewed sports content) and you respond to that ad, the advertiser or ad-server
may conclude that you fit the description of the audience they are trying to
reach. As always, remember we authorize our third-party ad servers to employ
anonymous cookies only for ad delivery and anonymous targeting. Our third-party
ad servers do not collect, nor do we give them access, to any Personal
Information about you.
Opting
Out of Third-Party Ad Servers
If you
want to prevent a third-party ad server from sending and reading cookies on
your computer, currently you must visit each ad network's web site individually
and opt out (if they offer this capability).
- Use of Information
We use the
Personal Information and the Non-Personal Information we collect on the Site
(A) to provide you with the services that you ask to receive through the Site,
including saving searches and, if you request it, sending you updates about
those searches; (B) to receive, if you choose, to receive periodic service
offerings; (C) to answer your questions or complaints; (D) to refer you to
sales associates about finding or listing a property or to locate a sale
associate; (E) to refer a listing to a friend; (F) inquiries about franchising
opportunities; and (G) for analytical purposes to help us improve the Site and
for our business generally.
- Sharing Your Information
We do not
rent, sell, or share with third parties the Personal Information we collect
from you on this Site except (i) to provide
information or services that you have requested, (ii) with your permission, or
(iii) under the following circumstances:
- Third party vendors we engage to provide services on
our behalf, such as hosting, web-site development, and support, have
access to Personal Information, but they have agreed not to disclose the
Personal Information or to use it for any purpose other than providing
the requested services.
- There may arise special circumstances where it is
necessary for us to disclose and use Personal Information and
Non-Personal Information, such as: to enforce this Privacy Statement or
any other part of our Terms & Conditions; to protect our property or rights; to protect the
safety of anyone; to investigate, prevent, or take action regarding
illegal or improper activities; to carry out a merger or consolidation
with another entity, a sale or transfer of some or all of our assets, or
any similar transaction; or for other reasons we determine in good faith
are necessary, appropriate, or required by law, such as when we respond
to subpoenas, court orders, or other legal or administrative process.
The Site
contains links to third-party web sites, including a mortgage company, our
advertisers, or banner advertising. Â When
you click on those links, you will go to a third-party site where you will be
subject to that site's privacy statement and we encourage you to read that
policy statement. Please be aware that we are not responsible for the privacy
practices of those other web sites and we expressly disclaim any liability for
their actions, including actions relating to the use and disclosure of Personal
Information by those third parties. We remind you to be aware of when you leave
our Site and enter a third-party web site, including one of our independent
Franchisees, and again encourage you to read the privacy statement on any web
site that collects your Personal Information.
- Security
Our
hosting services maintains its systems in accordance
with reasonable industry standards to reasonably secure the information of its
customers. However, no data transmission over the Internet can be guaranteed to
be 100% secure. "Perfect security" does not exist on the Internet,
and you use the Site at your own risk.
- Correction/Updating Personal Information
If your Personal Information changes or if you no longer wish to use the Site, you may correct or update your Personal Information or unsubscribe from any industry updates you have requested by modifying or deleting your profile on the Site, writing to web site customer service at Lambros Real Estate ERA, Attn: Director of Information & Technology, 3011 American Way, Missoula, MT 59808 or by using the "Contact Us" feature on Lambros.com.
- Children
This Site
is not generally directed to children under the age of 13
("Children").
8.
California
Privacy Rights
Under
California law, California residents have the right to request in writing from
businesses with whom they have an established business relationship (1) a list
of categories of personal information, such as name, address, e-mail address,
and the type of services provided to the customer, that a business has
disclosed to third parties [including affiliates that are separate legal
entities] during the immediately preceding calendar year for the third parties'
direct marketing purposes and (2) the names and addresses of all such third
parties.
To request
the above information please contact us by writing to web site customer service
at Lambros Real Estate ERA, Attn: Director of Information & Technology, 3011
American Way, Missoula, MT 59808 or by using the "Contact Us"
feature on Lambros.com.
We will
respond to such requests within 30 days of receipt. Please note that we are
only required to respond to each customer once per calendar year.
- Comments and Questions
If you
have any questions or concerns about this Privacy Statement, please contact us
by using the "Contact Us feature on Lambros.com; or by postal mail at Lambros
Real Estate ERA, Attn: Director of Information & Technology, 3011 American
Way, Missoula, MT 59808
Effective Date of this Privacy Policy is February 24, 2010
